DATA ON THE PUBLIC WEBSITE
What data we need and why.
Contact details help us reply to your question; technical information helps the website work. Learn how data is processed and what rights you have.
THE WEBSITE DATA JOURNEY
Contact details and the substance of your enquiry arrive when you submit a form, send an email or call us. Technical signals help the website operate securely.
Control: do not send special-category or customer production data through a public form.Data is used to answer an enquiry, prepare a demonstration or pilot, maintain business correspondence, protect the site and diagnose errors.
Control: use is limited to the stated purpose and an applicable legal basis.Hosting, CRM, analytics, security and communications may be supported by the providers named in this policy and by the configured environment.
Control: only necessary data is shared under applicable contractual and technical safeguards.Retention depends on the purpose, contractual duties, dispute handling and applicable law. When there is no continuing basis, data is deleted or anonymised under the applicable rules.
Control: you can ask what data is held and which retention period applies.DATA CATEGORIES
Name, company, role, business email and telephone number - when you provide them in an enquiry.
Your message, selected topic, language and the information needed to prepare a response or meeting.
IP address, browser, referral source and on-site actions used for security and diagnostics.
Selected language, essential cookies and the analytics or marketing categories you have permitted.
PROCESSING PURPOSES
Contact you about your request and retain the related business correspondence.
Understand the company, role and problem so the working session is relevant.
Prevent abuse, diagnose errors and maintain website stability.
Measure page use only within the consent choices and configured environment.
YOUR RIGHTS
Ask which personal data is being processed.
Update inaccurate or incomplete information.
Delete data when there is no basis for further processing.
Request a restriction where applicable law provides for it.
Change your decision without affecting earlier lawful processing.
Request information about providers and cross-border transfers.
AN IMPORTANT BOUNDARY
Enquiries, business contacts, consent preferences and website technical signals are processed under this policy.
Data scope, processing instructions, access, retention and safeguards are agreed for the specific customer project.
PRACTICAL ANSWERS
Only business contact details and context needed to answer the enquiry. Do not submit special-category or customer production data through a public form.
Optional analytics and marketing tools should activate only within your consent choices and the configured environment. Essential cookies support the website’s basic operation.
Open Cookie settings from this page or the website footer and change the categories you permit.
The hosting, CRM, analytics, security and communications providers named in the policy may receive the necessary data under applicable contractual and technical safeguards.
This page covers the public website. The parties’ roles, processing instructions and safeguards for customer production data are defined by the signed agreement and, where applicable, a DPA.
Email sales@smartup24.com and describe your request. Reasonable identity verification may be required to protect the information.
CURRENT VERSION
For this public website, Green White Solutions LLC acts as controller of the contact and technical data it receives. For customer production data, the parties’ roles, processing instructions and safeguards are defined by the signed agreement and, where applicable, a DPA.
Green White Solutions LLC (Smartup) is the data controller. This policy covers website visitors and representatives of customers or partners who contact us through the site, forms, email or telephone.
We may receive your name, company, role, business contact details, message, language, browser and device information, IP address, referral source and on-site actions. Please do not submit special-category data through public forms.
We use data to answer enquiries, prepare a demonstration or pilot, maintain business correspondence, protect the service, diagnose errors and improve the site. The legal basis may be consent, pre-contract steps, contract performance, legitimate interests or applicable law.
Cloudflare, Google, Metricool, Yandex and Bitrix24 may support hosting, analytics, CRM, security and communications. They receive only necessary data under contractual and technical safeguards. Cross-border transfers require a lawful basis and appropriate safeguards.
We retain data only as long as needed for the stated purpose, contractual duties, dispute handling and legal compliance. Controls include access management, transport encryption, logging, backups and organisational measures. No internet service can promise absolute security.
You may request access, correction, deletion, restriction, withdrawal of consent or information about data transfers, subject to applicable law. Withdrawal does not affect earlier lawful processing. We may reasonably verify identity before fulfilling a request.
External links are governed by their own policies. This business website is not intended for people under 18. If a child’s data was submitted accidentally, contact us so that it can be removed.
We may update this policy when the site, suppliers or law change. The current version appears here. Send privacy requests to sales@smartup24.com or the controller’s postal address.
QUESTIONS ABOUT DATA
This policy covers the public website. Roles, access and the handling of customer data are agreed separately in the contract and, where applicable, a DPA.
Discuss data requirements
