Smartup · Finance & AR
A clear reason for every hold. An owner for the next step.
For distribution finance and sales teams. Smartup checks orders against receivables, overdue amounts and credit limits; authorised staff approve exceptions.
Discuss credit rulesCustomer · contract · value
In this example, company policy requires the order to be held.
The credit controller reviews the cause.
Confirmed payment triggers a recheck. An exception needs separate approval.
Choose an example to see which condition applies, who owns the decision and what happens next.
Illustrative scenario · no customer data
The periods below are examples. Your finance team sets the boundaries and actions for each period in the credit policy.
Current receivables supported by confirmed documents.
Payment is not confirmed after the agreed due date.
The first collection cycle did not close with payment.
The risk requires a separate decision and escalation.
A payment in transit, an exception request and a data mismatch need different actions. Select a situation to see who verifies the evidence.
The order remains held against the previous confirmed financial snapshot.
The commercial team requests a bounded, authorised exception.
A decision must not rely on a disputed financial position.
The order, data, rule and next action stay connected. Finance, sales and IT can use this trail to investigate disputed cases.
Customer · contract · value · terms
Receivables · age · payment · limit · timestamp
Threshold · hold · repeat check
Status · reason · owner · due date
Fulfilment · accounting · task · audit
A promise records an agreement with the customer. Match confirmed payment to the customer and document, then recheck the order.
The due date passed without a confirmed payment.
An owner, channel and review date are assigned.
Record the date, amount and next action. The outstanding balance has not changed yet.
Payment is matched to the customer and document.
The position is refreshed and the credit rule runs again.
Where does risk affect liquidity?
Policy, credit limit or escalation level.Which rule applies to this order?
Allow, hold, authorised review or recheck.What should be agreed with the customer?
Payment, promise, revised terms or decline.Which fact changes the position?
A matched document or corrected source.Finance & AR connects the order, receivables and check outcome. Your company sets credit policy and authority; accountable staff approve exceptions.
The system of record for receivables, limits and payments, exchange frequency and reconciliation process are defined in the project.
The customer approves limits, terms, holds and authority for exceptions.
Where postings and master data are maintained depends on the selected architecture: Smartup with the existing ERP or with its native ERP core.
Select one customer group and compare Smartup data and decisions with the finance team’s checks.
One order process and an agreed customer or contract group.
Invoices, payments, returns, receivables, limits and payment terms.
Decision matrix, authority, reasons and exception validity periods.
A controlled reconciliation of positions and decisions with finance.
Finance & AR covers receivables and payments, DMS covers order execution, and analytics supports performance review. The method guides help prepare a pilot.
What to check with your finance team before configuring credit control.
No. The company owns its limits and credit policy. Smartup applies agreed data and rules, exposes the decision basis and records exceptions.
Yes, if the project policy defines that scenario. Commercial action is restricted while an authorised user can record or process payment.
The operating view shows source freshness. Recheck and temporary-decision rules are agreed with finance so stale data is not hidden.
Yes, when the contract is the policy level and is included in the exchange. Customer, legal-entity and contract hierarchy is set during implementation.
The rule, reason, authorised approver, time and resulting action are retained according to the audit scope agreed with finance.
Invoices, payments, returns, open debt, limits, payment terms, contracts and a controlled order sample for reconciliation.
Bring an example order, receivables and payment data, a credit limit and approval rules. Together, we can define a pilot scenario and acceptance criteria.
