Smartup expert centre
Resources
Understand distribution. Make decisions based on facts.
Practical guidance on SFA, DMS, FMCG/CPG and distribution management.
Three paths
What do you want to understand or resolve?
Explore a process and examples of its use, find help with your current project or choose a partnership model.
01Understand and compare+
02Get help with your project+
Find a contact and what to include in your request on the support page. See the SLA for priorities, response times and service scope.
Send urgent requests through the channel agreed for your project.03Choose a partnership model+
Explore the partner programme for working together on projects or the referral programme for introducing customers.
Check your role and the next step on the programme page.Quick start
Where to start learning
Choose a question about field sales, distributors, receivables or routes. Each card opens an article on that topic.
- 01Field salesWhat exactly should SFA automate?
Explore how routes, visits and orders connect with tracking the field team’s tasks.
Read article - 02DistributorsWhere does DMS complement ERP?
Understand the role of DMS in secondary sales and stock tracking, and how it connects with ERP.
Read article - 03FinanceHow can you control receivables before shipment?
Identify the balance, due-date and credit-limit information needed for a shipment decision.
Read article - 04RoutesHow can you connect route plans with actual execution?
Explore how to account for outlets and route constraints, then check deviations from the plan.
Read article
After reading
Apply the resource to your task
Use an article or case as a starting point for a team discussion. Compare the conditions: one customer’s result does not guarantee the same outcome for your project.
- 01Define the task
What do you want to change, and what is the scope of the process?
- 02Compare workflows
Which steps and roles match your operations, and which differ?
- 03Check the evidence
Is the example based on customer experience or a model? What data do you have?
- 04Choose a next step
What should you check first, and who on the team will take responsibility?
Working session · 30 minutes
See Smartup in your own processes.
We trace the flow from plan to payment, expose the gaps between plan and execution, and define the first pilot workstream. No generic slide deck - we work with your processes and data.
Working-session outcome
- A gap map across field sales, shelf execution, distributors and cash.
- A first workstream with an owner and clear pilot boundaries.
- 3–5 KPIs to measure impact against the baseline.
- The data and integration checklist for launch.