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Customer implementation story

Rozmetov: stock, collections and reconciliation

RDB Group connected stock, cash collection, delivery and customer reconciliation in one system for its distribution of Rozmetov ZM products.

Discuss your workflowHow it works
Client
RDB Group - the official distributor of Rozmetov ZM
Industry
Meat processing and food distribution

Orders, goods and payments

Follow the goods. Trace the payment.

See how RDB Group connects stock and reservations, promotional goods, mobile cash collection, customer reconciliation and branch delivery in Smartup.

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RDB Group · Rozmetov ZMSmartup
Goods flow
01Actual stock
02Order reservation
03Promotional goods
04Delivery status
Shared branch system
Payment flow
01Mobile collection
02Payment confirmation
03Reconciliation statement
The diagram connects the documented processes. It is not a technical architecture or a mandatory sequence for every transaction.

01 · Order & stock

Check actual stock before confirming the order

What happens
The system shows actual stock and reserves goods against a confirmed order.
What the system records
An item without available stock cannot be confirmed in the order.
What the team can see
The regional team and warehouse work from the same stock information.

Before order confirmation

Reserve against stock that is actually available.

Stock availability and reservation work together: an order item cannot be confirmed if the warehouse has no available stock.

01

Actual stock

The system shows product availability.

02

Order reservation

Goods are reserved against the order.

03

Confirmation check

An item without available stock is not confirmed.

Promotion records at the point of issue

Customer, quantity and value in one record.

The promotions module records goods issued to each customer, providing a factual basis for reviewing the promotion.

Promotion · Issue record
Customer
Recorded
Quantity
Recorded
Value
Recorded
Actual customers, SKUs, quantities and amounts are not published on this page.

From cash collection to accounting

Record payment at the outlet. See it in the accounts.

Mobile cash collection makes the payment traceable from the retail outlet to the accounting record.

01Retail outlet

Payment is collected on site

02Mobile collection

The collector records the transaction

03Accounting

The record enters the system immediately

04Traceability

The payment’s path is visible

Customer self-service

Confirm payment and request a reconciliation statement in the chatbot.

Customers use the same accounting data to confirm payment and request their reconciliation document.

01

Confirm payment

The confirmation is linked to the accounting record.

02

Request a statement

The document is generated from the same accounting data.

Check delivery without calling the branch

A current status for every order.

Delivery staff work in the mobile application, making delivery progress visible through the order record.

  1. 01
    Order

    The basis for delivery

  2. 02
    Mobile update

    Delivery staff update the order

  3. 03
    Status

    Delivery progress is available in the system

The published case confirms a status for each order. It does not disclose the customer’s internal list of delivery statuses.

Regional data in one operating model

Connect branch operations without manual consolidation.

The source describes branches across Uzbekistan and expansion into Kazakhstan. It does not disclose branch counts, cities or the customer’s internal structure.

01Shared system

Common operating records

02Uzbekistan branches

Work in the same system

03Kazakhstan expansion

Market expansion described in the case

04Shared data model

No manual consolidation of regional records

Illustrative diagram of the shared system, not a branch map or the customer’s organisation chart.

What changed in daily operations

From separate summaries to connected goods and payment records.

Before Smartup
  • Stock, cash collection and delivery data were compiled manually and arrived late.
  • Reconciliation statements were prepared by hand; disputed entries took time on both sides.
  • Cash collection at retail outlets lacked visibility.
With Smartup
  • Actual stock and reservation are connected to order confirmation.
  • Mobile collection, payment confirmation and reconciliation use shared records.
  • Delivery and branch operations are visible in one system without manual consolidation.

Documented implementation scope

The connected processes at RDB Group and Rozmetov ZM

  • 01Warehouse accounting: actual stock and reservation against an order
  • 02Promotions module and tracking of issued promotional stock per customer
  • 03Mobile cash collection in the retail outlet
  • 04Delivery agent mobile application with order statuses
  • 05Customer chatbot: payment confirmation and reconciliation statements
  • 06Shared accounting system for branches

Practical questions

Five questions answered by the same operating records.

01

Order confirmation

Is the product actually available?

Confirmation uses actual stock and reservation records.
02

Promotion records

What was issued to the customer, and at what value?

Customer, quantity and value are recorded in the promotions module.
03

Payment traceability

Where is the collected payment recorded?

The mobile collection record enters the accounts immediately and remains visible.
04

Customer self-service

Can the customer confirm payment and obtain a statement?

Both actions are available through the chatbot.
05

Delivery visibility

What is the current delivery status?

Mobile updates from delivery staff make the order status available in the system.

About this case

Case facts

This page does not assign improvement percentages, payback periods or comparisons where the public source does not provide a baseline, measurement period and method.

Measurement period
The public source does not state one measurement period; this page presents the verified implementation mechanism.
Evidence scope
The implemented mechanism is shown. Outcomes without a verified period, baseline and method are not published.

Evidence level

Evidence boundaries

Evidence level
Verified mechanism
Implementation scope
Warehouse accounting: actual stock and reservation against an order · Promotions module and tracking of issued promotional stock per customer · Mobile cash collection in the retail outlet · Delivery agent mobile application with order statuses · Customer chatbot: payment confirmation and reconciliation statements · Shared accounting system for branches
Operating model
Not disclosed
Measurement window
The public source does not state one measurement period; this page presents the verified implementation mechanism.
What is verified
The implemented mechanism is shown. Outcomes without a verified period, baseline and method are not published.
Country
Multiple markets
SolutionA solution for FMCG/CPG distribution without blind spotsPlatform moduleDMS: Distributor Networks and Secondary SalesExpert resourceWhat is DMS (Distributor Management System)
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